If your domain name is not working and it status in the WHOIS is:
- ‘ServerHold’: your domain is temporarily inactive (i.e. any website and/or email linked to it do not function) because it is under internal investigation;
- ‘Withdrawn’ your domain name is no longer registered, pending the outcome of an internal investigation.
Please note that both statuses may be the consequence of a required validation of your domain name registration data as well as the result of a legal investigation such as, but not limited to, an ADR proceeding.
Therefore please make sure the email address linked to your domain is kept up-to-date at all times and check if you have received emails from EURid before contacting our support to know more about about your case.